Customer Support Administrator
Directorate: Governance and Assurance
Reporting to: Business Support Manager
Salary: £24,000 - £27,500 depending on skills and experience
Contract Type: Full-time, 1 year fixed term
Deadline for applications: 12:00, Friday 6 December 2024
There are no vacancies at this time.
Working at RCUK
At Resuscitation Council UK, we offer competitive salaries, generous annual leave, and opportunities for professional development. All staff benefit from flexible working hours, and ensuring staff are able to balance their work and personal life is important to us.
We pride ourselves on our inclusive, friendly staff team, who use their compassion and expertise to support each other. Teamwork and partnership working is at the centre of our mission to save lives.
When you apply to a job with us, we aim to provide appropriate support every step of the way. Here are some of the ways we can support applicants and potential staff members:
- Working location: Our office is in Margaret Street, London. Successful applicants will be able to choose whether they’d prefer work at home and/or in our office in Margaret Street, London but will be expected to attend some meetings in the office.
- Supporting travel requirements: Some travel to the office or other locations will be required as part of the role, but reasonable adjustments, such as enabling the postholder’s participation through digital technology, will be made for the successful applicant where this is required.
- Access to work: If you would like to make an Access to Work application for a grant to pay for support tailored to your individual needs, such as a support worker, adaptations to the equipment you use, special equipment, taxi fares to and from work if public transport is not accessible to you, we will support you in this process.
- Alternative application processes: We are asking for CVs and covering letters so you can tell us how your skills and experience can support and add value to Resuscitation Council UK. However, if an alternative method of applying – such as sending us a video or audio clip about yourself – works better for you, we welcome your application. We want our applicants to shine, so we’re flexible to your needs.
- Equity for all applicants: When we receive applications, those who shortlist candidates for each role will not have access to your name, age or date of birth. In addition, we ask you to submit a diversity monitoring form. We won’t use the information in the diversity monitoring forms during the recruitment process itself, but the information we receive will help us to understand whether our job advertisements are successfully attracting a diverse range of applicants.
Our vision
Our vision lays out four key goals that we are determined to achieve in partnership across the resuscitation community and with other key stakeholders.